Digital Shop Talk Radio

Service Advisors can't work remotely, right? Of course they can! On this week’s episode, we welcome Russ Crosby (Russ's Wrench, Clinton, NJ) who has used COVID-era constraints and shop expansion as a catalyst to explore the opportunities that a remote staff will allow - and the results speak for themselves. What we covered: - How to manage multiple shops from one location - A staff that's able to work from anywhere helps both shops to strive - What types of work you can manage remotely, and the tools necessary to set yourself up for success - The type of challenges to be tackled