V.u.x. World

This week, we're finding out how Ruby Steel and Will Merrill made Alexa more accessible for Susan as part of BBC 2's Big Life Fix.Become an expert conversation designerThe Conversational Academy is a fantastic online course that'll teach you the ins and outs of conversation design. Prepare yourself for the UX role of the future and enrol on the course today. VUX World listeners will save $100 when you enrol at conversationalacademy.com.In this episodeVoice first devices such as smart speakers are often touted as accessible. That's one of the main reasons voice assistants are forecast to grow in adoption and usage over the next 5 years. Voice is the new interface.Whether you're a child, an elderly person or if you have a disability of some kind, voice is here to enable to you interact with technology and connect with those around you.However, as you'll find out in this episode, there are some fundamental accessibility problems with smart speakers. Having to download the app in order to onboard, for exampl