V.u.x. World

Translating the recent happenings in voice news into insights and recommendations for designers, developers and brands. As ever, lots has been occurring recently. In this episode of the rundown, we discuss:The state of voice assistants by Adobe and how we're seeing increased usage in the 'third category'. That is, people are using more in-depth functionality on their voice assistants. That opens doors for richer voice experiences and suggests that customers can handle more complex, transactional interactions.The picture of voice shopping - thanks to Charlie Cadburyfor sharing - and how voice is being used, not just for making transactions, but throughout the purchase journey and after sales as well. This looks at voice commerce in a more broader setting and shows that there's opportunities for brands in and around the shopping experience, not just at the transactional end.Alexa for business room booking and whether the productivity gain will be worth climbing into bed with Amazon