V.u.x. World

This week, we speak to conversation design master, Oren Jacob, about what it takes to create successful conversations with technology.There are so many complexities in human conversation. When creating an Alexa Skill or Google Assistant Action, most designers try to mimic human conversation. Google itself has taken steps in this direction with the fabricated ‘mm hmm’ moments with Google Duplex.But does all of this have an actual impact on the user experience? Does it make it better or worse? How natural is natural enough and does it matter?What other factors contribute to conversation design that works?PullString CEO and co-founder, Oren Jacob answers all in this week's episode.In this episode on conversation designWe get deep into conversation design this week and discuss things like:How natural should conversations with voice assistants be?Why you shouldn't just try to mimic human conversationThe power of voice and what tools designers need to create compelling personasWhether you should you use the bu