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Highlights from the conversation:"Design is not what we make. Design is what we make possible for others.""Craft is just consideration of every detail. And scale is often about finding efficiencies. And those two notions are kind of at odds with each other.""Craft at scale is the same as craft anywhere else. It's just trying to bring intentionality and consideration to every decision.""We feel the tension between good business and good design constantly. Good design is so often a factor of time.""It's critical to have the leadership team in the room because the more understanding you build, the more likely you are to build something that fits the problem.""I don't believe in the idea that you need to find a compromise, because I think compromise implies that both sides of the equation gave up on something to meet in the middle."More about Ben Originally from Australia, Ben relocated to the United States eight years ago in pursuit of a specific vision for branding — to bring the creative quality and craft usua