Shopify Across The Pond

In this episode of Shopify Across the Pond, Matt Smith from Route, discusses how we can keep customer confidence up before and after purchase. Specifically they discuss: The importance of offering purchase protection for store owners and customers How Route can help Shopify store owners achieve this. How brands have used Route to boost there approach to customer service and shipping Matt is Director of partnerships at Route, a Shopify app to create an unforgettable brand experience from checkout to delivery.