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Sinopsis

Topics: Third Party Administrator (TPA) Health Advocacy Health Navigator Open Source Platform Consumer Engagement Aligned Incentives Net Promoter Score In this episode, Michael introduces you to Dr. Andy Halpert, Senior Director of Clinical and Network Solutions at Collective Health. Join us as we discuss Collective Health’s approach to delivering an extraordinary member experience and their ability to connect and administer an entire health benefits ecosystem for a next-generation health plan.   Here’s a glance at what we discuss in this episode: Dr. Halpert’s diverse experience from patient care to benefits consulting and why he decided to work for Collective Health How misaligned incentives, opacity, and complexity have contributed to the healthcare challenges today How a life-threatening health condition and poor experience with health insurance ultimately led to the launch of Collective Health The difference between Collective Health’s open source platform vs. traditional TPAs an