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Sinopsis

Topics: On-Demand Health Care Concierge Improving the Consumer Experience Healthcare Advocacy Healthcare Navigation Open Source Platform Consumer Engagement & Utilization Aligned Incentives Net Promoter Score In this episode, Michael introduces you to Rajeev Singh, the CEO of Accolade. Join us as we discuss how Accolade’s unique healthcare concierge model and open source platform leads to better employee health care decisions, improved consumer experience and engagement and lower downstream healthcare costs. Here’s a glance at what we discuss in this episode: Rajeev’s unique business experience and why he decided to enter the healthcare industry How aligning consumer incentives can help decrease healthcare cost trend and waste The Accolade intake model and how it is designed to help assist employees in their healthcare journey The difference between the traditional insurance carrier model compared to Accolade’s healthcare concierge model How Accolade’s focus on consumer experience ha