Stepping Up Service
Stepping Up Service: The Baker’s Dozen of Customer Service Metrics
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:42:23
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Sinopsis
This show features Ed Gagnon of Customer Service Solutions, a leading expert in the area of customer service and process improvement, talking about how organizations can keep "stepping up" the level of service they provide.
