Leadership Matters

Diversity can include consideration of every aspect of a person’s identity and disposition. Inclusion refers to the extent to which all employees feel a sense of belonging, support, and ability to contribute their best to the goals of an organization. When diversity and inclusion are connected to business strategy there is an increase in employee engagement, creativity, innovation, performance, productivity and customer satisfaction. When diversity and inclusion challenges are not addressed organizations can experience destructive workplace conflict, reduced productivity, decreased customer satisfaction, loss of high potentials, legal complaints/actions, and increased levels of unhealthy tension/stress among employees. On today’s show our Dr. G and guests will discuss the business case for diversity and inclusion in the workplace; ways to overcome challenges associated with managing a diverse workforce, and how to successfully engage employees and foster an inclusive work culture.