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Highlights from the conversationWhen you're on the client side there are so many priorities to handle other than brand buildingIt's about encouraging a culture of not just being on repetition, but a culture that is about making things better and making things happenThe important thing is to know that a lot of people on the client side aren't brand buildersYou just hope that senior leadership has enough vision, communication ability and consistency in the narrative that they're telling that everyone in the company starts thinking with a holistic mindAs a business owner, he's like, I can't do any of that. I can't be the best marketer for my brand because I don't have the money to do thatIn an agency, you want to put a dent in the universe, you want to do something cool and breakthrough that people take notice. But when you're inside the company, you just want to survive to the next day and be a little better tomorrow More about LelandLeland is a designer and business executive fascinated with incredible innovat