Build

Confession time…   A few years ago when someone asked me to explain a technical concept and I couldn’t successfully get through to them or didn’t have time, I would send them this link. ;)   And it seemed funny the first couple of times I did it.   It wasn’t until someone did it to me that I realized how obnoxious it was. I eventually stopped asking for them for help, because I knew they weren’t very good at explaining things and didn’t have the patience to help me.   I also realized that I didn’t want to be like them. I needed to get better at explaining technical concepts. Ever since then, I’ve been on a quest to improve how I communicate technical concepts when I write and speak to people and audiences of varying levels.   Part of my discovery led to me Anne Janzer. Anne is a prolific author who has recently written a book called Writing To Be Understood: What Works And Why, and she’s also a cognitive science geek!   I sat down with Anne to debunk the misconception that if someone doesn’t understand a tec