The Delivering Wow Dental Podcast

What's up guys? I hope that all is well. I actually wanted to jump on today and talk to you a little bit about what happens with teams when you start to scale and grow. I actually just received a message from ... and they were saying that as their practice is growing, now that they're implementing all of these great strategies, the practice is growing, there more patients. And they're needing to actually hire more team members. And so the question is, how do we prevent people who have been there for a while, getting a little bit concerned. Maybe worrying about their job security. And so I wanted to talk to you guys a little bit about that. Actually, what I'm going to do is talk to you about what happened inside of my practice, because the same thing actually happened inside of my practice. So as we've been implementing all of our strategies to better serve our patients, giving them more great experiences. Such as the warm peppermint scented towels, and the complimentary hand and arm massage, giving them headp