Megamarketer Coachcast For Contractors

Summary: In this week’s episode of the MegaMarketer Coachcast, hosts Justin Jacob and China Morissette talk about techniques and strategies for getting more upsells and improving your closing ratio. Main Questions Asked: What does it mean to upsell? How would you go about looking at a market to see if offer a new service would be a good investment to make? Key Lessons Learned: Getting The Upsell It doesn’t matter what business you’re in, there are only three ways to grow. You add to your customer base, you increase the number of transactions, or you increase the transaction size. If you can increase the average size of your transactions by $50, that can translate to a large amount of revenue at the end of the year. The first thing you need to do to earn your customer’s trust is to make sure that your technician is on time. First impressions are very important, your tech has to be on time, prepared, and friendly. Covering your feet in a customer’s house can go a long way. It shows that you actually care abo