Selling With Social - A Sales, Social Selling & Social Media Podcast

Integrating Sales and Customer Success for a Better Customer Experience with Dan Burkland, #180

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Sinopsis

Sales and Customer Success are essential to the growth and expansion of any organization. So, how you think about them and how well they work together will shape the future of your company. How can you improve your client’s customer experience so there are no gaps between sales and customer success? That is the topic of this episode of The Modern Selling Podcast with my guest, Dan Burkland, President of Five9.  As President of Five9, Dan manages the entire customer lifecycle from sales to implementation to ongoing support – all critical to customer success for a cloud software company. He heads global sales, including all direct sales, channels, System Integrators, and ISV partnerships. By leading implementation, professional services, and customer support organizations, Dan has elevated the exceptional, industry-recognized customer service that Five9 provides to its clients. Join our conversation to discover how to integrate sales and customer success for a better customer experience. Why Sales and Customer