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Katie Wagner is the President and CEO of KWSM, a full-service digital marketing agency made up of journalists. They specialize in website development and SEO, social media strategy and management, content creation, PR and influencer marketing, and digital advertising.  Katie spent more than 15 years as a journalist and spent a decade as a television radio news anchor. She worked at CBS, ABC, Fox, CNN, and National Public Radio. In 2010, Katie realized that she could use those skills she learned in the newsroom to help business owners connect with their clients online — so she opened KWSM. Katie is also an active member of various organizations, including the Young Entrepreneurs Council, ProVisors, and Vistage.  In this episode… Agency life is hard. There are many moving processes with different people and brands involved, and we don't share enough about what that life truly is. From client inquiry to results, Katie Wagner of KWSM unbundles the agency lifestyle and shares how she and her team stay on top of th