Inspired Insider With Dr. Jeremy Weisz | Ecommerce Interviews | Entrepreneurship | Inspirational Stories | Business Lessons

Today we have Justin Jacobs founder of Refunds Manager.com. He is software developer turned Amazon refunds hero. When I heard about what Justin offers I thought it was a no-brainer to use their company but they obviously only work with sellers who have a certain volume of sales and there is an objection he gets that I did not expect. The reason it is a no-brainer is they charge you nothing upfront and only get paid when they collect funds from Amazon's mistakes. Here’s a glimpse of what you’ll learn: [0:50] Jeremy introduces his guest, Justin Jacobs. [2:00] Common errors that Amazon makes. [5:30] Justin talks about how he came up with the idea for Refunds Manager. [8:30] How did Justin get the business started? [14:30] Why Justin and his team tackle older orders first. [16:00] Justin shares some horror stories from some of his clients. [20:00] Building a team and delivering quality customer service. [22:30] Getting the word out and increasing brand awareness. [24:30] What gets people’s attention at conferenc