Inspired Insider With Dr. Jeremy Weisz | Ecommerce Interviews | Entrepreneurship | Inspirational Stories | Business Lessons
Promoting Quality Customer Service with Jay Steinfeld Founder of Blinds.com
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 1:17:24
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Sinopsis
Jay Steinfeld is Founder of Blinds.com. He set up the original eCommerce site NoBrainerBlinds for $3000 in 1996 and has since grown the eCommerce company to over $200 million in annual revenue. It is the world’s top retailer for blinds and shades and provides blinds for over a million windows every year. The company was acquired in 2014 by Home Depot. Here’s a glimpse of what you’ll learn: [0:55] Jeremy’s introduction to this episode. [2:00] Jay talks about starting his first business out of his home. [6:00] Starting an eCommerce business at the beginning of online sales. [11:50] What did Jay want to be when he was a kid? [13:15] Was is a good decision for Jay to go into accounting? [15:15] What did Jay learn from working at Meineke? [17:50] Jay talks about getting feedback from his employees. [19:10] Core values. [21:00] Experiments and risks in business. [24:20] Work and family life. [33:00] Training salespeople. [38:00] Shaping the buying experience. [43:00] Gathering investors. [47:00] Acquiring competit