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[One Question] Excellent Customer Service with Briana Borten Founder of DragonTree

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Sinopsis

Briana Borten has built 3 spas into an 8-figure business encompassing a variety of wellness products, including nutritional supplements and the life planner called the Dream Book. She is cofounder of DragonTree. She's also the author of The Well Life: How to Use Structure, Sweetness, and Space to Create Balance, Happiness, and Peace (http://amzn.to/2dHrpVA) Here’s a glimpse of what you’ll learn: [1:07] Jeremy introduces today’s guest; Briana Borten. 1:40 Briana talks about visiting Europe. 2:20 Briana’s story about fracturing her spine. 3:40 What lead Briana to open her first Spa? 8:00 What worked and didn’t work for Briana as they started the Spa? 9:30 How did Briana build her client base? 11:20 Opening a Spa in an airport. 13:30 The challenges to running a business in an airport. 17:20 Parting wisdom from Briana. In this episode… A reputation is a powerful tool in the business world. It can make or break your company’s brand before a customer ever walks through your door. What is the secret that enables