Inspired Insider With Dr. Jeremy Weisz | Ecommerce Interviews | Entrepreneurship | Inspirational Stories | Business Lessons

Chris Voss spent 24 years in the FBI and was the FBI’s lead international kidnapping and hostage negotiator for 4 years. He was an Instructor of International Business Negotiation at Harvard and is an Adjunct Professor at Georgetown and University of Southern California MBA programs. He is author of Never Split the Difference: Negotiating as If Your Life Depended on It. He founded the Black Swan Group which is a negotiating consulting firm that applies his field tested lessons of hostage, crisis and kidnapping negotiation to the business negotiation world.   Here’s a glimpse of what you’ll learn: [0:24] Jeremy’s introduction of this episode and his guest, Christopher Voss. [1:59] Kidnapping in the Philippines and how the bad guys complimented Chris’ negotiation team. [10:36] How Chris learned to use “that’s right” as a powerful negotiating technique. [13:46] How empathy fits into the task of negotiation. [19:46] Why champions practice and what it means for negotiations. [24:40] The skill of labeling in a neg