Inspired Insider With Dr. Jeremy Weisz | Ecommerce Interviews | Entrepreneurship | Inspirational Stories | Business Lessons

Jordan Gal is founder of Carthook, a cart abandonment software solution that recovers lost revenue by following up with potential customers who don’t complete the checkout process.  Jordan previously ran a successful ecommerce business that was acquired.   Here’s a glimpse of what you’ll learn: [0:15] Jeremy’s introduction of Jordan Gal, ecommerce software developer. [1:28] The most important thing Jordan did: found a good Volusion developer. [6:03] Mistakes made on the checkout page. [7:25] The most common reasons people abandon a cart. [9:06] The power of a live chat functionality that tracks user activity on the site. [12:19] Why people abandon SaaS purchases. [14:28] Observations from working with ecommerce vendors. [20:05] A story that illustrates the importance of phone contact with prospects and customers. [24:50] The good and difficult parts of scaling an ecommerce business. [28:34] Mistakes ecommerce builders should avoid. [31:37] The major skillsets Jordan had that he would never pass to someone el