Inspired Insider With Dr. Jeremy Weisz | Ecommerce Interviews | Entrepreneurship | Inspirational Stories | Business Lessons

Eric Tong is coFounder of Tech Armor which  is a leading manufacturer of mobile device accessories like phone Chargers, Glass Screen Protectors and protective cases. Eric cut his teeth in business rising to VP of the Asia Pacific region of Belkin over the course of 15 years and cofounded 2 previous companies. Tech Armor has sold over 7 million devices through leading e-commerce partners like Amazon, ebay , Newegg and many more.   Here’s a glimpse of what you’ll learn:   [0:42] Dr. Jeremy’s introduction of Eric Tong, co-founder of Tech Armor. [1:10] Why is the Tech Armor lifetime guarantee so much a part of what you do? [3:00] Where did the idea come from in the first place? [4:38] How did you manage the risks and concerns regarding the lifetime guarantee? [6:33] The process for ensuring product quality at Tech Armor. [9:14] How Tech Armor found the right suppliers who could provide the quality they needed. [11:18] What is discovered during the product testing phase? [13:16] Keeping track of customer feedbac