Creating Disney Magic: Lessons In Leadership, Management, And Customer Service

Recently, Jody and I were on a training call with an organization. One of the attendees asked what I used to look for when I was thinking of promoting somebody. It comes down to the 3 P’s: persistence, passion, and people. Persistence means being an employee that others can count on. It’s finishing the job no matter what. It’s never leaving anything hanging. When we are persistent, others can’t help but notice. We quickly build trust with others because, every time they work with us, things get done. Everyone wants to work with someone like that. Because most of our decisions in life come from our interactions with people, those who are persistent develop strong reputations. They are likely the first to be considered when there is a promotion. The second P is passion. When you are passionate about something, you’d still do it if you weren’t paid. Even when it’s difficult, you still love it and choose to do it over everything else. Passionate employees don’t need to be motivated because they motivate themselve