21st Century Work Life - Remote Working, Virtual Teams And Flexible Working

00:30 Pilar introduces the subject of engagement at work and brings up the difficult subject of dealing with mistakes at work.Pilar mentions this article which I don't think we touch on in the conversation: www.hrzone.com/engage/customers/interview-danielle-harmer-chief-people-officer-metro-bank 07:15 Lisette shares her updates, talking about the workshops she's delivering throughout the world!10:50 We start our "buzz word heavy episode", talking about Engagement. Lisette's most popular article to date has been Six Strategies to Increase Engagement and Retention  www.lisettesutherland.com/2013/02/six-strategies-to-increase-engagement-and-retention/ What do we mean by "engagement"? 13:50 The locus of engagement, what aspect of the organisation do we connect with?Locus of Engament: understanding what employees connect with at work. www.cipd.co.uk/hr-resources/research/locus-engagement-understanding-connect.aspx 15:20 What Lisette has learned from communities built around rock bands. Definition of community: a g