Proposify Biz Chat

No one wants to fire a client. They pay us money, they have interesting projects, and sometimes they become our friends. But then there’s the other kind of client; the one who is such a nightmare to work with that your business starts to lose money and morale. I fired a client ONCE, and it was when I was a marketing/communications freelancer. While I’ve worked with lots of challenging people in my career, I quickly realized that this situation was different and there was no chance for a resolution. Without getting into all the gory details, here’s the gist of what happened: Communication barrier No acknowledgement of my expertise in an area my client had zero experience Unconstructive and harsh criticism from the client I couldn't understand why she was upset, and she wasn’t able to articulate the issue in a way that I could do anything about. She had a very hostile attitude that suggested I had taken advantage of her. Let me say that in my 17-year career in marketing, I have worked with a lot of smart, and