On Your Mark, Get Set, Grow!

If you're in IT or supply chain management, you might have made a relatively smooth transition to WFH. High-touch businesses that depend on face-to-face client service and close-knit culture are having a tougher time adjusting to the pandemic environment. Keeping your team and customers safe while also safeguarding what's special about your company should be a priority item on your annual planning agenda. On today's show, Kevin Hamilton discusses the five key adjustments his high-touch company made to keep its culture and its business thriving.