Build A Better Agency Podcast

Millennials (people born from 1981-1996) comprise the largest and most diverse generation in American history. Most agency owners are either older millennials or Gen X or Boomers. When it comes to leading the team — sometimes those two worlds collide. They’re coming at the world with completely different expectations, wants, needs and goals. Whenever I talk with agency owners, they almost always talk about the frustrations that come from that disparity. Who are these people and how do we manage and motivate them? In this episode, I ask these questions of agency owner and millennial whisperer Chris Tuff. After living it, researching it, and then literally writing the go-to book on the subject, Chris has some wisdom to share. The perception is that millennials don’t have the same work ethic that we had at their age. However, the reality is we aren’t from different planets, despite the fact that the world and the work environment today is vastly different from what many of us experienced when we were breaking in