Build A Better Agency Podcast

Gerald Sexton is Director of Employee Enablement at Goodway Group. Gerald joined Goodway in early 2016 and brings significant experience in leveraging human resources to improve business performance and employee experience. Throughout his career, he has worked in the consulting, medical, aerospace and defense, and satellite-entertainment industries. His most recent position as Senior Human Resources (HR) Manager for DIRECTV’s premier customer-retention center in Boise, Idaho, allowed him to demonstrate just how much impact a strong HR partnership can have. Using an integrated approach with site leadership, Gerald helped the site reduce attrition by 7 percent, creating three million in cost savings. He holds a BS in psychology and an MA in organizational psychology. His fascination with solving complex problems in organizations led him to a career in HR with a strong emphasis on talent and organizational development. Gerald has a passion for cooking and enjoys traveling (and eating food from) all over the worl