Build A Better Agency Podcast

Marcus Blankenship is a management consultant, trainer and executive coach for software managers and leaders. He helps companies hire the right people, create the right culture, and set up the right process which achieves their goals. Managing a team isn’t something learned in college. In fact, his clients often tell him “I never prepared for this role, I always focused on doing the work.” If you’re ready to improve your leadership, process and team then you need to know Marcus.   What you’ll learn about in this episode: Why you must identify your high and low performers Why you shouldn’t be a passive-aggressive leader Why you can’t hire anyone you can’t fire Structured management: why you can’t set people free without management and why you need to set up strong management systems when your agency is small Why consistent one-on-one meetings are so crucial What happens in your employee’s head when you cancel a one-on-one meeting How to create a safe environment where the people below you are willing to give