Life As Leadership

Josh, Hannah, and Parker discuss Monday’s episode with Eric Maddox and his method of empathy-based listening that led to the capture of Saddam Hussein. Their conversation includes how to follow the direction that the person you’re talking is leading without letting them take the conversation in strange or unhelpful directions. They also discuss how to listen with empathy when you don’t have time and how to balance transactional vs. empathetic listening.