Agency Intelligence

In this episode of The MVP Podcast, Mitch Gibson sits down with Ron Shroyer, Vice President of Sales at Aureus Analytics, to discuss the future of tech and why it is so important to find tech that works for you and your agency.  Measuring your customer's happiness is a huge component of your retention. With Aureus Analytics' new product, Donna for agents can measure and collect all of this data for you, which in return allows you to sell your customer what they NEED. Episode Highlights: Ron provides a quick background story about Aureus and what his company is all about. (5:19) Ron shares that they help clients learn more about their customers. (10:06) Ron tells us about the 100 customer experience scoring called Sentimeter. (12:17)  Ron explains why data is very important for future insurance agents. (17:49)  Ron explains what his company's technology looks like. (19:51)  Ron shares that his back-end technology caters to every agency because they know that agencies operate differently. (25:14)  Ro