Agency Intelligence

Communicating with others well directly impacts your outcomes. In this episode of the Age of Indiependence podcast, host Katlyn Eggar interviews Amanda Mapp, Education Manager at Quantum Assurance. Amanda talks about the DISC personality types, how to better understand people with different personality types from yours, and how to deal with personality differences! Episode Highlights: Amanda talks about the Leadership Academy at Quantum Assurance. (5:10) Amanda discusses why she wants to bring the DISC personality traits to people's attention. (5:57) Amanda discusses the DISC personality type classifications. (13:33) Amanda discusses the personality of someone with the D "Director" personality type. (17:25) Amanda explains that, while there is a formula that may work for many conversations, there will always be something that needs to be adjusted depending on the customer. (22:31) Amanda shares why she has a soft spot for those with the I personality type. (24:03) What are some of the things tha