Agency Intelligence

In this episode of the Age of Indiependence podcast, host Katlyn Eggar interviews Ethan Barhydt, CEO of VoiceOps. Katlyn and Ethan find out which sales behaviors are most difficult to drive inside an insurance agency and how coaching enablement can increase your results. Episode Highlights:  Katlyn shares what coaching looks like for the average agency. (7:02) How does Katlyn identify if the person is coachable? (15:35) Katlyn shares one of her experiences about something she’s tried that didn't work out well. (17:41) Katlyn mentions what they have started doing at Quantum when someone comes on board. (25:23) Should people invest their time and energy in coaching? (27:07) Katlyn mentions the first thing you can do to increase your sales numbers. (27:43) Ethan explains more about speech analytics and the technology of coaching. (30:18) Ethan shares some of the problems he experienced with speech analytics. (32:20) Katlyn shares one of the things that she loves about VoiceOps. (36:28) What a