Agency Intelligence

In this throwback episode of Agency Intelligence, host Jason Cass offers up a solo podcast episode to address the four main goals that people want to align your business. He also shares the poll results of this question, the importance of merging your company’s sales culture and service culture to create a better customer experience.  Episode Highlights:  Jason Cass talks about Safeco ‘Agent for the Future’ study.  What was Ryan Hanley from Action is the Answer’s online post about? Do your actions align with your goals?  Jason defines the four core goals of your business.   Which was the most popular business goal in the poll: freedom, impact? Wealth, or notoriety?  You need to be a sales culture and a service culture, but you can’t silo it.  How are the two different types of people we can sell to?  If agents have an 88-90% retention then there is about a 10-12% chance of writing those clients.  Those that focus on selling based on price will be eliminated because customers have devices on their ph