Agency Intelligence

In this episode of the Agency Intelligence podcast, host Jason Cass is joined by Katlyn Eggar, host of Age of Indiependence Podcast. Listen as they discuss leads, retention and significant processes that are beneficial in a modern agency. Episode Highlights:  Does Jason think automated agencies will take over modern and hybrid agencies? (4:34) Katlyn explains the difference between the modern agency and the automated agency. (6:36)  What skills do we need to be ready for the future of technology? (9:10) Katlyn talks about how to scale processes. (10:58) Katlyn shares some of the most significant processes that you must have in your agency. (14:24) Jason shares where most people tend to have issues with customer experience. (22:36) Katlyn mentions what she loves about technology and automation. (24:23) Katlyn gives a couple of steps on how to close the sale. (28:56) Katlyn shares how the Quantum Assurance Agency has been doing. (41:59) Key Quotes: “If we're preparing ahead of time for thi