Agency Intelligence

In this episode of Agents Influence podcast, host Jason Cass interviews Jennifer Carroll, the CEO of Veruna. Jennifer talks about how Veruna’s platform has changed the agency management system and how they became the world's number one customer relationship management system. Episode Highlights: Jason introduces Jennifer Carroll. (1:08) Jennifer shares that fear is fun, strong, and temporary. If you want to change to exist in the long term, you need to get motivated for a positive long-term change for something you want. (7:36) Jennifer mentions that she didn’t start off in the insurance industry, she’s a licensed attorney and has been working with tech startups for the last 10 years. (9:41) Jennifer shares that you can't be tone-deaf, you must understand and be where your customers are, to understand their business needs to continue and grow in the right direction. (10:31) Jennifer mentions that her undergraduate degrees were in biology and chemistry, then she went to law school. (11:22) Jennifer