Agency Intelligence

In this episode of Agents Influence podcast, host Jason Cass interviews Delanea Davis, the co-founder and CEO of Cloud 9 Online. Delanea talks about the benefits of the MediMed app and how her research abilities made her successful. They also discuss the significance of mental health in our society and understanding the impact of stigma on people with mental illness.   Episode Highlights: Jason introduces Delanea Davis. (1:12) Delanea shares that when she joined Travelers in 2006, they didn't have a market research department, and she was brought in to build out the department and learn to show the organization how to bring the voice of customers, and agents into decision making. (4:13) Is Delanea an iPhone or an Android user? (6:21) Delanea shares the fascinating fact of the two devices. (6:49) Delanea says that when she left Travelers, she formed a holistic wellness company. (7:31) Delanea shares that technology was their catalyst in achieving their goal. (8:09) What is the recent app that Delan