Content Pros Podcast

Ep #82: Turning Customers into Superheroes w/ Carol Carpenter

Informações:

Sinopsis

On this episode of The Marketer’s Journey, I interview Carol Carpenter, CMO of VMware, a cloud computing and virtualization technology company. Carol shares some of the lessons she’s learned during her roles at several different startups, including stints as CEO of ElasticBox and as GM at Trend Micro. During the episode, we discuss strategy, customer segmentation and the learning experiences that have helped her build confidence along the way.Check out this and other episodes of The Marketer’s Journey on Apple Podcasts, Spotify, Stitcher, and Google Play!Key takeaways from this episode:Sometimes, a new role can mean a major shift in perspective. For Carol, shifting gears from Global VP of Marketing to General Manager at Trend Micro was a massive wake-up call and as she describes it, like “business school on steroids.” In her new role, Carol was responsible for multiple, cross-functional teams, profits and loss, revenue and customer acquisition.Ask, and you shall receive. After working under several different