V.u.x. World

Conversational commerce is a topic that is never far away from the headlines, but the practical application in the real world seems to be lagging behind the expectations of the conversational AI industry and technology analysts. Although purchases through voice assistant platforms like Amazon Alexa and Google assistant are increasing marginally year-on-year, we're not seeing the kind of explosion that we might have expected back in 2017.How about if you were to deploy an AI agent in the CallCenter to make outbound sales calls or receive inbound sales calls? How effective would that be? Adoption is backed into the channel, expectations are already understood and saw the potential is seemingly endless.We are joined by Brian Pollock Pollock CEO of a new start-up, vocoder, which is seeking to revolutionise sales in the CallCenter. We will speak to Brian about use cases, the trends he is seeing in the conversational commerce space, and how organisations can utilise and benefit from AI managed sales.**Presented by