Build A Better Agency Podcast

Running an agency in a post-COVID world means growing more and more comfortable operating in a virtual environment. This collective shift in our industry has been happening for a while, but after navigating a global pandemic, agency owners have had to pivot more rapidly than in the past. As a result, agency owners are left wondering how they can genuinely connect with their prospects and invest in those relationships when the human aspect of interaction has shifted to a digital one. In this episode of Build a Better Agency, I talk with encore guest, Tom Martin. Tom is the Founder and CEO of Converse Digital, and he knows a thing or two about the collective shift into the digital world – a shift that isn’t going to reverse anytime soon. Tom and I discuss how sales strategies, pitches, and the dynamics of client interactions have been influenced by this digital shift. You’ll probably be just as relieved as I was to hear Tom share why that shift, while uncomfortable for many of us, is actually a GOOD thing for