Process Breakdown Podcast (audio)

Effective customer service is a collective effort of every employee. Rajaa El Oualidi brings her wealth of experience in customer service to the table as a senior director of operations at UDR, a real estate investment trust (REIT) company. She created a system that requires team members to be a part of the customer satisfaction […] The post Developing a Customer Service–Conscious Team for High Performance appeared first on SweetProcess.