Digital Health Today

S11: #107: To Bot or Not to Bot? The Rise of AI Chatbots in Healthcare in the Wake of COVID-19

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Sinopsis

When you visit a website, do you use the navigation menu? Or do you head to the lower right corner of your screen? T hat corner is where a little bit of internet magic happens and it’s becoming more prevalent, and having a great impact, in healthcare. It’s where you can get the answers and information you need just by typing in a few simple words or a question. That little chatbot can be repeated millions and billions of times and provide more natural human interactions and benefits to both the users and the organization that deployed it. To learn more about this technology and how it’s being applied in healthcare, I invited Dr. John Reeves to come share some insights.   Dr. Reeves is a global expert in the application of conversational AI to healthcare. He has over 25 years of experience as an engineer, primary care physician, and entrepreneur. He’s the CEO and founder of ConversationHealth, which is transforming how life sciences companies engage their patients and healthcare professionals through virtual c