Agency Intelligence

In this episode of The Ryan Hanley Show, Zach Mefferd, co-founder of Coverage Direct and Zip Bonds, joins the podcast for a spirited discussion on what it means to transition from independent insurance agent to InsurTech technologist. Zach is an all-time thinker in the independent insurance industry, and it is a true pleasure to have him on the show. Episode Highlights: Zach explains how hard it is to build technology and his unique perspective on building the technology for Zip Bonds . (3:58) Zach shares how he also gets frustrated with technological solutions. (7:24) Zach elaborates on the program they call Zip Score, which focuses on small contractors. (10:38) Zach explains that the agencies that have the most success with their product, allow them to be an extension of their business. (15:40) Zach shares that they intentionally hire people with underwriting experience or those with an underwriter mindset. (20:15)  Zach talks about the building of the commercial side of the business as well as