Agency Intelligence

In this episode of Power Women In Insurance, Teresa Kitchens sits down with Lorena Tomasini, Life and Health Insurance Broker at MALM Life & Health Insurance Agency, and host of Twelve Minute Talks Podcast. Lorena is a life/health insurance agent in Miami. Lorena tells the listeners about how she has partnered with her mom to sell life and health insurance. She also discusses how to find what works and some challenges she has overcome with selling over the phone.  Episode Highlights: Lorena shares her background. (1:15) How did Lorena get into the insurance industry, and how was it working with her mother? (3:24) Lorena shares some of the biggest challenges she’s experienced being in the life insurance industry. (5:37) Lorena explains how their clients’ reacted when they transitioned from working in the office to working from home. (9:13) Lorena mentions how the pandemic affected their agency. (13:11) How is Lorena’s agency able to reach out and get new clients amidst the pandemic? (16:25) Loren