Agency Intelligence

In this throwback episode of Power Women in Insurance Podcast, Teresa talks to Nancy Huff Nicklow, the president and owner of Huff Insurance in Pasadena Maryland. She started in the insurance industry at 14 years old when she worked for her father filling and doing claims.  Nancy took over the insurance agency at age 35, right after her father passed away. She shares the challenges she went through during that period and the changes she had to make to grow the agency. Listen in to learn how Nancy together with her husband has grown Huff Insurance massively by incorporating the right technological and digital marketing strategies. You will also learn the hiring strategy that she uses in hiring the right person for the team. Top Takeaways: Taking over an old insurance agency and changing how things work. Understanding how technology works in growing an insurance business. How to deal with change resistance among the staff members. How to connect with clients through the use of extensive videos.  Finding t