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Ep 37 Max Mason On Ambitious Hospitality, Employing Murderers And The Homeless, Reinvention

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Sinopsis

"I'm an unbearable asshole! I get really wound up when I go out for dinner and (staff) don't give a damn." So when British restauranteur Max Mason was hiring staff for the Henry Austin, perhaps Adelaide's most ambitious hospitality project, he turned experienced applicants away. He brought in an acting coach to teach staff about human interaction, and also taught staff chess to entertain guests while they wait for their date. This unconventional approach isn't unusual for for Max. In England, he once employed a homeless man as his head chef and convicted murderers as kitchen staff. He also thinks differently about the business of hospitality. After being lured to Adelaide's historic and vacant Chesser Cellars building by a friend and also the South Australian government's Renew Adelaide department, Max adapted to his surroundings. He called it the Henry Austin, and moulded his ideas for the restaurant, bar and bottle shop around the dilapidated building and turned it's weaknesses into strengths. The small