Creating Disney Magic: Lessons In Leadership, Management, And Customer Service

Today Jody and I are answering another question we asked during a recent webinar. This one came while we were talking about setting clear expectations when hiring and retaining people.  One of the attendees asked , “what if this was not part of the process when you were hired somewhere?” It can cause anxiety when you don’t know or understand your managers expectations. Be brave enough to go ask them. How am I doing? Is there anything about my attitude, performance, or skills that you think I should improve? Ask them directly to give you feedback. Let them know you appreciate their clarity. Believe it or not, there were a lot of people that would decide not to work at Disney once we got clear with them. They realized they the schedule or responsibilities wouldn’t work for them. And that is okay. It saves everybody trouble if you are clear in the beginning. In Time Management seminars I always talk about how important it is to get clear right at the beginning of a project. Ask right away for a day or time that