Idea To Value - Creativity And Innovation

S2E25: Nick White - How Deloitte Assist innovated healthcare through voice control

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Sinopsis

In today's episode of the Idea to Value podcast, we speak with Nick White from Deloitte Sydney about a new innovation which has been receiving a lot of attention, called "Deloitte Assist". Deloitte Assist is a way for patients in a hospital to ask for help using their voice, so that nurses and doctors know exactly what the patient needs before arriving at their bedside. Historically, and still the case in most hospitals, the only way that a patient has to ask for help or attention is a button to press next to their bed. This could be help for anything from being in pain, to having fallen and being seriously injured, to wanting something to drink or asking for the TV channel to be changed. Not all requests are as urgent as others. Deloitte Assist was conceived after a Deloitte partner saw how his father suffered while he was in a critical condition in hospital, and asked himself if there was a better way to help both the patients and those attending to them. The solution uses Amazon's voice recognition feature