Agency Intelligence

Like other industry disruptions preceding it, the InsurTech movement was widely viewed as a threat to the existence of the independent agency channel.  Thus far, the independent agent has proven to be an invaluable component in meeting client needs and expectations. Still, technology advances are the ecosystem in which they must operate – together with their carrier and digital partners. In this panel, leaders representing the three components of this dynamic, IA’s, carriers, and tech, share their thoughts on how to make the customer journey a smoother one and why collaboration is a win-win for all parties. Don't miss this conversation... Episode Highlights: Ryan introduces his guests: Amy Zupon, CEO of Vertafore, Tyler Asher, President of IA Distribution for Liberty Mutual, and Matt Masiello, CEO of SAA. Amy Zupon mentions that the increasing amount of M&A in the industry is catching her attention right now. (8:50) Amy Zupon explains that there is a huge amount of money invested in the space right now,