Agency Intelligence

In this episode of Agency Freedom Podcast, James talks with Dawnyel Smink, Founder, and CEO of CLI Select Agencies, an alliance of independent agencies. Episode Highlights: Dawnyel shares her background and discusses her transition from being an elementary school teacher to owning her own business. (3:32) Dawnyel explains that CLI Select Agencies is there to be of service to agencies and take care of agencies and one way of doing that is making sure they are a good fit. (9:19) Dawnyel shares that part of what they do at CLI Select Agencies is discussing how agency owners can teach their team not to lie about leadership and what it really means to be a leader. (11:57)   James mentions that leadership is apologizing quickly when a wrong is pointed out to you, as humility speeds up reconciliation and recovery. (14:49) Dawnyel explains that communicating clearly with people means being able to take accountability on both sides. (19:12) Dawnyel shares that there is no perfect leader, and we have all mad